Complete service to our customer, availability 24/7

PERSONALIZED SERVICES

All MARINE activities

We can offer a complete, optimal and personalized services, thanks to our efficent team of dedicated surveyors with a client focused mentality and working according to the specific needs of the Clients. Our extensive customer network is

our strength and the most valuable thing in our business, with more than 6000 surveys per year. Our services are focused on Loss Prevention, handling of casualties (including General Average) and also on technical evaluation of Claims.

RANGE of CORE COMPETENCIES

Cargo/Transport & Logistics/ Shipments

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Commercial Vessels

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Boating

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Terminal Activities

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Legal Advice and Insurance Consultancy

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SURVEYS per year
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SKILLED SURVEYORS
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INTERNATIONAL OFFICES
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AVAILABILITY 365 DAYS 24/7

What we Ensure

In order to offer our clients a customised solutions of insurance problems, we provide technical specialization and consulting services to carry out all the assessments, handling of casualties and also a immediate technical evaluation of Claims. Our offices are located directly inside Vado Ligure, Livorno, Civitavecchia and Marghera harbours, so our team of dedicated surveyors can work with a sense of urgency and a focus on solutions. Our staff members are registered in the National Order of Insurance Surveyors as
provided by Law 166/92, in the Register of Surveyors of the Chamber of Commerce and in the Rolls of Court Technical Consultants. Where we cannot ensure a direct presence, we have developed a reliable broad network within Italy, expanding the operations beyond our offices. STNO team consists of  27 surveyors, 8 of whom are based in Livorno, 6 in Civitavecchia, 2 in Vado Ligure, 3 in Olbia, 2 in Milano and 2 in Marghera as well  as two staff members handling accounts and general administration.

Personalized Services

We are able to offer our client a complete support service. Nowdays the services are almost related with the national insurance area and we have a wide range of international customers as clients. As international clients we count Italian/foreign underwriters and P&I and H&M Clubs.

Complete Support Service

We want to offer our clients a complete support service; so in order to support and increase the traditional loss adjusting/surveying services, the help desk was created to facilitate communication with a broad network of clients needed a continuous support service, due to the dimension and nature of their activities.

Skilled Staff

The technical loss adjusting/surveying sector is made up of a comprehensive team including the best professionals with skills related to the case they are entrusted with. Backed by experience in the several Marine operational sites (harbours, establishments, on board), our team includes technical consultants experienced in arbitrate and claims.

Insurance Solution

Thanks to our dedicated team with a broad insurance knowledge and an online platform desk, we can offer our clients a specific support in a careful risk evaluation, performing technical brokering activities between the underwriter and self-insureds.